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MegaSMS

FAQs

What is MegaSMS?

MegaSMS is a bulk messaging platform that allows businesses, organizations and individuals to send SMS messages to large audiences quickly and efficiently. MegaSMS works by enabling users to upload their contact lists, create and customize messages, and send them to recipients in bulk via SMS.

Want to start sending? Get started for free.

Yes, MegaSMS is suitable for businesses of all sizes, including small businesses. The platform offers flexible pricing plans and scalable features that cater to the needs and budget of small businesses.

Yes, MegaSMS offers a scheduling feature that allows users to schedule messages in advance, specifying the date and time for delivery, ensuring timely communication with recipients.

Sign up here to test this feature for free.

Yes, MegaSMS takes data security and privacy seriously. The platform employs robust security measures to protect user data and adheres to strict privacy policies to safeguard user information.

Visit our privacy policy and anti-spam policy to find out more.

Yes, MegaSMS offers free five (5) SMS credits for new users to explore the platform and its features before committing to a paid plan or usage. Users can sign up for free to experience MegaSMS firsthand and determine if it meets their needs.

Yes, MegaSMS offers customer support to assist users with any questions or issues they may encounter. The support team is available via email, phone, whatsapp or live chat to provide prompt and helpful assistance.

Feel free to contact us directly here or contact XILEF's team.

Yes, MegaSMS offers its SMS API integration capabilities that allow users to integrate the platform with other systems or applications, such as CRM software or marketing automation tools, for seamless communication workflows and data synchronization. Get your API key today and get started!
No, there are no set-up charges or monthly fees with MegaSMS. You only pay for the SMS credits you purchase, and there are no hidden costs or recurring charges. Find more about MegaSMS pricing here.
Yes, MegaSMS allows you to organize your contacts into different groups (group messaging) based on criteria such as demographics, preferences, or behavior, enabling targeted and personalized messaging.
MegaSMS automatically detects and prevents duplicate contacts from being entered or uploaded into your contact lists, ensuring data accuracy and preventing unnecessary duplicates.
The maximum length of a text message is 160 characters per SMS. However, MegaSMS supports concatenation, allowing longer messages to be split into multiple parts if necessary.
Text messages sent through MegaSMS are typically delivered immediately (within seconds) to recipients' mobile devices, ensuring fast, effective and timely communication.

Yes, you can send text messages from your company name, but it must not exceed 11 characters. This feature allows for brand loyalty, business recognition and professionalism in your messaging.

Kindly note that this kind of branding comes with an additional cost.

MegaSMS strictly adheres to an anti-spam policy to prevent abuse of the platform. We prohibit activities such as sending unsolicited messages, spam, deception, profanity, nudity or any content that violates our terms of use.
Yes, MegaSMS allows you to easily import or upload your contacts from a .CSV or Excel file, making it convenient to transfer and manage your contact lists. Sign up here to upload your contacts.
Payments on the MegaSMS website are highly secure. We utilize industry-standard encryption and security protocols to ensure the confidentiality and integrity of your payment information.
The Pay-As-You-Go billing model allows you to purchase SMS credits as needed, with no long-term commitments or contracts. You simply pay for the SMS credits you use, making it a flexible and cost-effective billing option.
Payments can be made online through our secure payment gateway. Additionally, you can also make payments via mobile money to our designated numbers: 0394813366 (MTN) and 0200930346 (Airtel).
You are charged based on the number of SMS credits used to send messages. Each SMS credit corresponds to one text message sent to one recipient. The cost per SMS credit may vary based on your pricing plan and volume of messages sent.