How to Personalize or Customize Your Messages
Personalizing your messages can significantly enhance engagement and make your communication more effective. With MegaSMS, you can easily customize your messages using placeholders. Follow these straightforward steps to personalize your bulk messages efficiently.
Step 1: Log In to Your MegaSMS Account
Start by logging into your MegaSMS account using your credentials (username and password).
Step 2: Click on "Send Message"
Navigate to your dashboard and click on the "Send Message" tab or option for the page to load.

Step 3: Select "Custom SMS"
Once the page loads, click on the "Custom SMS" option to begin personalizing your message.

Step 4: Enter the Sender ID
Input your sender ID, ensuring it is less than 11 characters.
Step 5: Download and Populate the Sample Excel Sheet
- Download the Sample Excel Sheet:
Click the link to download our sample Excel sheet.
- Populate the Excel Sheet:
Fill in the recipients' respective data or values:
Name Column: Insert each recipient's name under the "name" column.
Phone Column: Add each recipient's phone number under the "phone" column.
Custom Columns: Create additional columns for other placeholders (e.g., "amount", "orderid", etc).
Ensure each placeholder matches the column name exactly.
For example:
• Column A: name
• Column B: phone
• Column C: amount
• Column D: orderid
Step 6: Upload the Filled Excel Sheet
After filling out the Excel sheet, upload it back into MegaSMS.
Step 7: Type Your Personalized Message
Compose your message using the respective placeholders. Ensure the placeholder names match the column names in your Excel sheet. Here are some examples:
Example 1:
"Hey @@name@@ - you have a balance of UGX @@amount@@."
Example 2:
"Hi @@name@@, you are reminded to attend David & Daniella's last wedding meeting this Sunday, 7th Jan 2024 at 3PM at Protea Hotel Kampala. See you there."
Example 3:
"Hello @@parentname@@, you are reminded to pay the school fees balance of @@studentname@@ which is @@amount@@, by 4th April 2024. Regards, [School-Name]."
Step 8: Select Recipient Networks
Check the networks that should receive the messages. It’s recommended to leave all networks checked to ensure delivery to recipients regardless of their network provider.
Step 9: Choose Sending Options
From the next options of either "Send Now" or "Later":
Send Now: Leave this default option selected to send messages immediately.
Send Later: Select "Later" to schedule a specific date and time for sending the messages.
Step 10: Click "Send Message"
Finally, click the "Send Message" button to complete the process and send your personalized messages.
By following these steps, you can efficiently personalize and customize your bulk messages on MegaSMS. This feature allows for more targeted and effective communication, enhancing your engagement with recipients. For additional assistance, please refer to our help center or directly contact our support team.
Happy messaging with MegaSMS! 🥳🎊